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【主题】A Socio-Technical Knowledge Management Approach to Engineering Collaboration
【时间】2003-3-21上午10:30 【地点】清华经管学院 北406
【语言】中文/英文
【内容摘要】
Engineering collaboration is conducted by a group of people with different purposes, circumstances, and expertise. To support engineering collaboration, we need a knowledge management approach to deal with multiple complexities. When stakeholders join the group and “co-construct” the design campaign, the collaborative design activity becomes a Socio-Technical process. Traditional theories and methodologies ignore the social aspects of collaborative design. They assume that stakeholders’ perspectives are relatively uniform and static during the design processes. However, in practice, the perspectives of stakeholders are adaptive to the design situations and evolve during their interactions with each other. This research develops a comprehensive approach to clarify the relationships among various technical and social factors in the knowledge management within collaborative design. Furthermore, to successfully support collaborative design, it provides a methodology and management information system to facilitate design perspective reconciliation and conflict management during the design process. This research will realize a new paradigm of e-business models in the evolving IT industries. |
