We invite all interested researchers to participate in the
15th International Conference on Service Systems and Service Management,
to be held at Hang Zhou, China, from July 21 to 22, 2018.
The Conference is hosted by
and co-sponsored by

Conference Co-chairs:
Xiaoqiang Cai, The Chinese University of Hong Kong, Hongkong, China
Jian Chen, Tsinghua University, China
Weihua Zhou, Zhejiang University, China
International Advisory Committee:
Daniel Berg, Rensselaer Polytechnic Institute, USA
Philip Chen, University of Macau, China
James A. Fitzsimmons, University of Texas at Austin, USA
William A. Gruver, Simon Fraser University, Canada
Chung-Yee LEE, Hong Kong University of Science and Technology, China
Duan Li, The Chinese University of Hong Kong, China
Roland RUST, University of Maryland, USA
J. M. Tien, University of Miami , USA
Shoubo Xu, Beijing Jiaotong University, China
D. S. Yeung, IEEE Systems, Man and Cybernetics Society
Subodha Kumar, Texas A&M University, USA
International Program Committee Co-Chair:
Liping Fang, Ryerson University, Canada
Liqiang Huang, Zhejiang University, China
Yongbo Xiao, Tsinghua University, China
Yi Yang, Zhejiang University, China
Local Organizing Committee Co-Chair:
Zhongsheng Hua, Zhejiang University, China